Financial Institutions

Level Up Your Fintech Infrastructure with Cutting-Edge AI

Unlock deeper insights, enhance security, and deliver unparalleled customer experiences with Crossing Minds' cutting-edge AI solutions.

Crossing Minds offers a comprehensive AI stack designed to address the complex technological challenges faced by modern financial institutions. Our solutions leverage cutting-edge machine learning techniques, advanced data processing capabilities, and scalable infrastructure to drive innovation in financial services.

Redefining Transaction Enrichment

Our Retrieval-Augmented Generation System (RAG-Sys) represents a paradigm shift in transaction data enrichment:


  • Adaptive Few-Shot Learning: RAG-Sys employs sophisticated few-shot learning algorithms, enabling rapid adaptation to new transaction types or merchant categories without extensive retraining.

  • Dynamic Contextual Enrichment: Leveraging advanced retrieval mechanisms, the system enriches raw transaction data with relevant contextual information in real-time, transforming basic logs into comprehensive financial narratives.

  • Continuous Model Evolution: The system architecture facilitates ongoing refinement of enrichment capabilities through implicit feedback loops, maintaining model relevance without full retraining cycles.

Cross-Domain Embedding: Unified Customer Understanding

Break down data silos and gain a 360-degree view of your customers with our proprietary embedding technology:


  • Multi-Dimensional Insight: Generate high-fidelity embeddings that capture intricate relationships across diverse financial behaviors and products.
  • Large Model Training: Process vast, multi-domain datasets to uncover hidden patterns and opportunities.
  • Lightning-Fast Serving: Leverage our high-performance infrastructure for real-time embedding access with sub-150ms latency.


Revolutionize your cross-selling strategies, risk assessments, and customer value predictions with holistic customer profiles.

Advanced A/B Testing and Business Rules Engine

Our sophisticated experimentation framework empowers you to make data-driven decisions. Using multi-armed bandit algorithms, you can efficiently explore and exploit personalization strategies.

The flexible business rules engine allows for the injection of complex logic into the personalization process, ensuring alignment with broader business objectives.

Coupled with real-time performance monitoring and analytics, this framework enables rapid iteration and continuous optimization of personalization strategies, leading to up to 20% improvement in key metrics for our clients.

Financial-Grade Distributed Infrastructure

Our Infra Layer is purpose-built for the high-performance demands of modern finance. Featuring a custom-designed distributed computation framework, our infrastructure executes complex financial models across scalable hardware with unparalleled efficiency.

The incorporation of an advanced in-memory data grid ensures sub-millisecond data access for critical operations, while intelligent load balancing maintains consistent performance even during periods of extreme market volatility.

Crossing Minds' comprehensive AI stack is not just a set of tools, but a complete ecosystem designed to propel financial institutions into the next era of AI-driven innovation. By seamlessly integrating our Data, ML, and Infra Layers, we offer a solution that addresses current challenges while laying the groundwork for future advancements in financial technology.

Graphic illustrating a horizontally scalable data processing solution. As data grows, the system expands capacity without increasing infrastructure costs, enabling organization-wide machine learning initiatives while maintaining performance and cost efficiency.

Collaborative Approach for Tech Teams

At Crossing Minds, we recognize that every financial institution has unique needs and existing technological ecosystems. Our AI stack is designed with a composable architecture, allowing for flexible integration and customization to suit your specific requirements.

We believe in empowering your AI and tech teams, not replacing them. Our collaborative approach includes:

  • Modular Integration: Implement individual components of our stack to address specific needs.
  • Comprehensive Support: Extensive documentation and dedicated assistance empower your developers to leverage our AI capabilities effectively.
  • On-Premises Options: We offer on-premises deployment for institutions requiring heightened data security and compliance.
  • Co-Innovation: We work alongside your team to develop tailored solutions, driving unique competitive advantages.


By partnering with Crossing Minds, you're gaining more than an AI tool—you're accessing a flexible, powerful platform that enhances your team's capabilities and propels your institution to the forefront of financial innovation.

70%
Top GMV increase
+64%
Increase in push notification conversions
+67%
Increase in GMV through emails
+31%
Increase in products “saved for later”
-13%
Decrease in app uninstalls

How Grailed leveraged Crossing Minds’ scalable ML pipelines to solve for their marketplace “cold start” problem.

2.5x
Top sales increase
+43%
Increase in email CTR
+136%
Increase in conversion per email
+65%
Increase in conversion per email
+148%
Increase in paid booking

How Eventbrite harnessed Crossing Minds’ item based embeddings to power behavior-based recommendations that increased bookings by 184%

1320%
increase in
Conversion Rate
+96%
avg. increase in sales
+120%
avg. increase in
email CTR
+69%
increase in
new user conversion
+48%
increase in
advertising ROI

How Flink boosted conversion rates by 93% using Crossing Minds’ multimodal data enrichment to power highly-tailored grocery recommendations.

5x
Top sales increase
+175%
Increase in Conversion
+52%
Increase in return on ad sales
+78%
Average increase in cold start conversion rate

How Drinks leveraged Crossing Minds’ ML personalization pipeline to power their wine recommendations and lift average revenue per session by 78%.

Get an overview of Crossing Minds and its features.
Find out how to take personalized experiences to the next level.
A/B test and customize the smartest recommendations for your unique scenario.
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