The ultimate omnichannel personalization software for retail
Deliver personalized experiences in-store and online with omnichannel personalization software. Tailor-made AI helps customers discover products they'll love across physical retail and digital.
Create loyal customers with personalized omnichannel experiences
Use digital behavioral data to bridge the gap between physical & digital shopping experiences. Enable greater engagement, loyalty, and retention in both locations.
Personalized offers and discounts at the right moment
Pair valuable behavioral data with holidays or shopping events for a perfect omnichannel personalization strategy. Announce sales and new product lines, or send loyal customers a specialized deal.
Abandoned cart recovery through physical and digital
Omnichannel personalization software helps engage previous customers and abandoned carts by providing them relevant product recommendations across physical retail and online. This unlocks better loyalty, conversions, and revenue.
Omnichannel personalization software to customize in-store experiences
Consumer shopping is increasingly being done both in-person and online. Take stock of a customer’s onsite actions to serve relevant recommendations and deals at your brick-and-mortar location, too.
Easy integration with your existing tech stack
Crossing Minds' omnichannel personalization software is hassle-free. Our dynamic API is nimble enough to implement into your business’ existing tech stack.
+96%
average increase in sales
+120%
average increase in email CTR
+69%
increase in new user conversion
+48%
increase in advertising ROI
8x
Top sales increase
“
Most recommendation systems are built for the masses – but that doesn’t work for us. Crossing Minds truly partnered with us to adapt and adjust the recommendation platform for our needs. We were blown away by the algorithms, specifically the speed and scale in which they can create effective, quality recommendations.
Tyler Handley Cofounder & CEO of Inkbox
+65%
increase in conversion per click
+43%
increase in email CTR
+65%
increase in conversion per click
+183%
increase in paid booking
2.5x
Top sales increase
“
We strive to put the right event in front of the right consumer at the right time. We receive better engagement when consumers see highly relevant events; which is why our team continuously looks for ways to improve personalization. After using Crossing Minds to generate recommendations in our weekly newsletter, our email open-to-order rate significantly increased.”
Allen Jilo Senior Product Manager, Eventbrite
+65%
increase in retention
+79%
increase in email CTR
91%
increase in CTR
-45%
decrease in unsubscribe
2.4x
Top booking increase
“
A big difference between Crossing Minds and other SaaS products we’ve used is that we feel like we’re getting a truly personal service tailored to our unique needs. They were able to slot in and provide machine learning expertise, working closely with our in-house developers. Now, our customer experience has personalization built in everywhere. It really feels like a solution that can grow with us.
Humfrey Brandes Head of Product
+18%
increase in product bookmarked
+27%
Average increase in GMV / Tap
-20%
in app uninstall
+67%
increase in GMV through emails
70%
Top GMV increase
“
As a peer-to-peer marketplace, we needed to surface new and relevant items to our customers as quickly as possible. Crossing Minds recommended items the moment they were submitted, even for products with user-generated content. The impact on conversions and customer engagement was undeniable.
Joe Amodei Director Of Retention
Find out what you can unlock with Crossing Minds and a fully personalized customer journey.
Get an overview of Crossing Minds and its features.
Find out how to take personalized experiences to the next level.
A/B test and customize the smartest recommendations for your unique scenario.
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