GPT Spotlight helps shoppers find relevant products through AI conversational search.
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GPT Spotlight is an intuitive way to discover new products that consolidates search and recommendations into one discovery experience. Serve your customers proactive recommendations based on their interests and criteria as they shop with this ChatGPT app for e-commerce.
Instead of relying on filters, Product Listing Pages, and antiquated search tools, GPT Spotlight encourages shoppers to share their criteria and intent explicitly. Using that data, GPT Spotlight, surfaces the right product for each customer immediately.
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Get insights on top trends, searches, and requests from customers. See the volume of each trend and make appropriate merchandising adjustments.
These customer queries and prompts can unearth invaluable insights into how you can classify or organize products to enable a more intuitive customer experience.
Crossing Minds’ entire platform, including GPT Spotlight, is built on the same principles of best-in-class large language models. Like ChatGPT, our technology uses embeddings to derive relevance, which has driven Crossing Minds’ powerful recommendation engine since its inception. Plus, it’s easy to integrate with an array of platforms that exist in your current tech stack. ChatGPT for Shopify has never been more intuitive.
It’s been a joy working with their data-obsessed team to provide recommendations and content that’s hyper-relevant.
Crossing Minds has proven to be invaluable as a partner for leveraging the full potential of our data to drive better consumer experiences and improve business ROI.
Crossing Minds truly partnered with us to adapt and adjust the recommendation platform for our needs to deliver effective, quality recommendations.
We have a very large catalog of items that is constantly being updated, and we want to ensure we are providing the best experience to customers. Crossing Minds’ approach to personalization was able to achieve this goal and more, all because they took the time to learn about the unique issues we face as a business. By using the platform to take the intricacies of our users’ behavior into consideration, as well as being able to recommend items they’ll obsess over faster, we’ve seen incredible gains in conversions and sales.
We strive to put the right event in front of the right consumer at the right time. We receive better engagement when consumers see highly relevant events; which is why our team continuously looks for ways to improve personalization. After using Crossing Minds to generate recommendations in our weekly newsletter, our email open-to-order rate significantly increased.”
A big difference between Crossing Minds and other SaaS products we’ve used is that we feel like we’re getting a truly personal service tailored to our unique needs. They were able to slot in and provide machine learning expertise, working closely with our in-house developers. Now, our customer experience has personalization built in everywhere. It really feels like a solution that can grow with us.
As a peer-to-peer marketplace, we needed to surface new and relevant items to our customers as quickly as possible. Crossing Minds recommended items the moment they were submitted, even for products with user-generated content. The impact on conversions and customer engagement was undeniable.
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